Everything you need to know about TapReceipt. Can't find your answer? Get in touch.
About 10 minutes. Create your account, click "Connect" on your POS (Square, Zettle or Lightspeed Retail), and place an NFC card on your till. You're ready to go.
Just a small NFC card for each till — we supply the card and a stand free when you sign up. Customers tap them with their existing iPhone or Android phone — no app required.
Currently: Square, Zettle (PayPal) and Lightspeed Retail. SumUp is temporarily unavailable for new connections while we rebuild that integration. Lightspeed Restaurant, Shopify POS, and Stripe Terminal are coming soon. If you use something else, get in touch and we'll prioritise it.
No. TapReceipt connects via OAuth to your existing POS account — you don't change anything about how you take payments. We just listen for completed sales and email the receipt automatically when a customer taps.
Yes. The first 100 shops to receive a TapReceipt NFC card get their first three months completely free — no per-receipt charges and no monthly minimum. The three months start on the day your card arrives, not the day you sign up, and you will see your free-until date in your dashboard. One free period per TapReceipt account.
Creating an account is free. You are billed only in months you send receipts: 2p per receipt emailed, with a £10 minimum in those months — so 100 receipts and 500 receipts both cost £10, 1,000 receipts cost £20. In a month where you send no receipts there is nothing to pay. No setup fees, no fixed contract. See full pricing.
No. You only pay when a receipt is actually delivered to a customer's inbox. If they don't tap, or change their mind, you pay nothing.
Not currently. Fordify Limited (the company behind TapReceipt) isn't VAT registered yet. If that changes, we'll give you at least 30 days' notice.
Monthly in arrears, with 14 days to pay. We email a clear breakdown showing receipts delivered × rate.
Yes. There is no cancellation fee and no fixed contract — our Terms ask for 30 days' written notice by email, and you are only charged for receipts already emailed up to the termination date.
No. The customer pays on your card machine exactly as they do now. Tapping the TapReceipt card afterwards only opens the receipt for that sale on their phone — nothing is charged and no card details are involved. The two devices sit next to each other but do completely different jobs.
iPhone XS and newer read the card automatically when held near it. iPhone 7, 8 and X can read it using the NFC Tag Reader in Control Centre. Android phones need NFC switched on in settings (most have it on by default). Hold the top of the phone against the card for a second; if nothing happens, ask the customer to unlock the phone and try again, or offer to enter their email from your dashboard.
No. They just tap their phone on the NFC card. Their phone's built-in NFC reader opens a web page where they enter their email once. If they leave “Save my email to this device” ticked, future taps at any shop using TapReceipt send the receipt automatically; they can turn that off from the Settings link on any receipt.
Your existing receipt printer keeps working. TapReceipt is an add-on for customers who want digital receipts — it doesn't replace your existing setup.
They don't have to. No tap, no email, no charge. You don't lose anything.
It is built to be, and we treat it as an ongoing obligation rather than a badge. We act as a data processor for our merchants under UK GDPR Article 28 Customers have full rights to access, export, and delete their data via the Settings page on any receipt. See our Privacy Policy and Data Processing Agreement for full details.
Data is encrypted in transit (HTTPS) and till-system credentials are encrypted at rest. Passwords are hashed with PBKDF2 and two-factor authentication is available on every account. Sale events from Square and Zettle are signature-verified; Lightspeed and SumUp do not sign their events, so we bind each one to the connected account instead. Encrypted backups run nightly and are restore-tested. Personal data is removed on a fixed schedule — see “How long we keep it” in our Privacy Policy.
Yes — but only to customers who have explicitly ticked the marketing opt-in box when receiving their receipt. We keep audit records of every consent. Misuse will result in account suspension.
TapReceipt only fires when your POS sends a webhook for a completed sale. If your POS is offline, no webhook fires — but TapReceipt doesn't interfere with your payment process. Your POS works exactly as before.
All data is hosted on Hetzner servers in Germany (EU/UK adequacy). Email delivery is via Postmark (USA, under Standard Contractual Clauses).
Not publicly yet. If you have a use case, get in touch.
Set up your first till in under 10 minutes. No setup fees.
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