Everything you need to know about TapReceipt. Can't find your answer? Get in touch.
About 10 minutes. Create your account, click "Connect" on your POS (Square, Zettle, SumUp, or Lightspeed), and place an NFC sticker on your till. You're ready to go.
Just a small NFC sticker for each till. They cost a few pence each on Amazon. Customers tap them with their existing iPhone or Android phone — no app required.
Currently: Square, Zettle (PayPal), SumUp, and Lightspeed Retail. Lightspeed Restaurant, Shopify POS, and Stripe Terminal are coming soon. If you use something else, get in touch and we'll prioritise it.
No. TapReceipt connects via OAuth to your existing POS account — you don't change anything about how you take payments. We just listen for completed sales and email the receipt automatically when a customer taps.
£0.02 per receipt emailed. There's a £10 minimum monthly charge to cover small accounts. No setup fees, no long contracts. See full pricing.
No. You only pay when a receipt is actually delivered to a customer's inbox. If they don't tap, or change their mind, you pay nothing.
Not currently. Fordify Limited (the company behind TapReceipt) isn't VAT registered yet. If that changes, we'll give you at least 30 days' notice.
Monthly in arrears, with 14 days to pay. We email a clear breakdown showing receipts delivered × rate.
Yes — with 30 days' written notice via email. You'll only be charged for receipts already delivered up to the termination date.
No. They just tap their phone on the NFC sticker. Their phone's built-in NFC reader opens a web page where they enter their email once. From then on, future taps at the same shop are instant.
Your existing receipt printer keeps working. TapReceipt is an add-on for customers who want digital receipts — it doesn't replace your existing setup.
They don't have to. No tap, no email, no charge. You don't lose anything.
Yes. We act as a data processor for our merchants under UK GDPR Article 28. Customers have full rights to access, export, and delete their data via the Settings page on any receipt. See our Privacy Policy and Data Processing Agreement for full details.
Data is encrypted in transit (HTTPS), passwords are hashed with PBKDF2, optional 2FA is available on every account, and webhook signatures from POS providers are verified. We delete old data automatically after 2 years.
Yes — but only to customers who have explicitly ticked the marketing opt-in box when receiving their receipt. We keep audit records of every consent. Misuse will result in account suspension.
TapReceipt only fires when your POS sends a webhook for a completed sale. If your POS is offline, no webhook fires — but TapReceipt doesn't interfere with your payment process. Your POS works exactly as before.
All data is hosted on Hetzner servers in Germany (EU/UK adequacy). Email delivery is via Postmark (USA, under Standard Contractual Clauses).
Not publicly yet. If you have a use case, get in touch.
Set up your first till in under 10 minutes. No setup fees.
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